Concept of Class:

This class describes the fully-operational level of technical media specialist work. Positions at this level apply established, standard guidelines, practices, techniques, methods, procedures, and instructions in performing defined technical audio-visual work. Positions at this level are in the operation, distribution, and/or inventory control of media equipment, and maintenance of a variety of audio-visual/media equipment.

Factors:

Allocation must be based on meeting all of the four factors as described below.

Decision Making-- The decisions regularly made are at the defined level, as described here. Within limits prescribed by the audio-visual project, assignment, or equipment operation, choices involve selecting alternatives that affect the manner and speed with which audio-visual/media tasks are carried out. These choices do not affect the standards or results of the operation itself because there is typically only one correct way to carry out the operation. These alternatives include independent choice of such things as priority and personal preference for organizing and processing the work, proper tools or equipment, speed, and appropriate steps in the operation to apply. By nature, the data needed to make decisions can be numerous but are clear and understandable so logic is needed to apply the prescribed alternative. For example, a position decides the most efficient steps to follow to set up and operate audio-visual/media equipment by using established guidelines and procedures. Positions can be taught what to do to carry out assignments and any deviation in the manner in which the work is performed does not change the end result of the operation.

Complexity-- The nature of, and need for, analysis and judgment is prescribed, as described here. Positions apply established, standard audio-visual techniques and practices which cover work situations and alternatives. Action taken is based on learned, specific audio-visual practices, techniques, methods, and instructions when completing audio-visual tasks such as, duplicating tapes, operating equipment, cleaning or adjusting audio-visual equipment.

Purpose of Contact-- Regular work contacts with others outside the supervisory chain, regardless of the method of communication, are for the purpose of exchanging or collecting information with clients. This involves giving learned information that is readily understandable by the recipient or collecting factual information in order to solve factual problems, errors, or complaints. For example, a position may contact a client to provide information pertaining to instructions on operating or scheduling audio-visual equipment.

Line/Staff Authority-- The direct field of influence the work of a position has on the organization is as an individual contributor. The individual contributor may explain work processes and train others. The individual contributor may serve as a resource or guide by advising other on how to use processes within a system or as a member of a collaborative problem-solving team. This level may include positions performing supervisory elements that do not fully meet the criteria for the next level in this factor.


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